Here, Claire, Mike and Graham discuss Converting Telephone Enquiries.
The Training course for the ADI certificate has been very well developed and delivered. All aspects of the course are developmental and put into practice as you progress. Manageable timelines and targets are set, this allowed me to be organised and set time aside to complete the work to the timelines. All this while working at the same time. The support is outstanding and available as and when required, by email or phone. The strange and unexpected experience to arise is that I feel that while completing the online and live driving course, all of the staff I have been involved with within the course delivery have made me feel as though I was an important part of the team. In short, outstanding course materials, delivery, online support, face to face support and very professional staff.
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